Funds Withdrawal

For faster processing all account holders are now required to submit withdrawal requests from inside their Secure Client Area. If you do not yet have access to your Secure Client Area please follow the Access Instructions.

For faster processing all account holders are now required to submit withdrawal requests from inside their Secure Client Area.

If you do not yet have access to your Secure Client Area please follow the Access Instructions.

Requests

Withdrawal requests cut off time is 12:00 Hong Kong Time (+8 GST). If your withdrawal is submitted before this time it will be processed on the day of receipt. If your withdrawal is submitted after this time it will be processed on the following business day.

Fees

IB Markets does not charge any additional fees for deposits or withdrawals. You should however be aware that you may incur fees on payments to and from some international banking institutions. IB Markets accepts no responsibility for any such bank fees.

Credit Card Withdrawals

Credit / Debit Card withdrawals are processed free of charge. Once processed, Credit / Debit Card withdrawals may take 3-5 business days to reach you credit card. You should however be aware that in some rare occasions, this may sometimes take up to 10 business days depending on the banks end.

Credit Card Processing

If you have funded any of your trading accounts using a credit / debit card within the last 60 days of placing a new withdrawal request, then all withdrawals will be prioritized to be processed as a refund back to the same credit / debit card first, unless the deposited amount via that card has already been withdrawn.

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